1. Introduction

Welcome to Doko Homes Service Accommodation! These Terms of Service (“Terms”) govern your use of our service accommodation facilities located in the United Kingdom. By booking a stay with us, you agree to comply with these Terms. Please read them carefully before making a reservation.

2. Booking and Reservation

2.1. Booking Confirmation: All bookings are subject to availability. Once you make a reservation, we will provide a confirmation via email or through our website.

2.2. Payment: Payment for your stay is required at the time of booking unless otherwise specified. We accept major credit/debit cards and other secure payment methods.

2.3. Guest Details: You must provide accurate and complete guest information during the booking process.

3. Check-in and Check-out

3.1. Check-in: Standard check-in time is from 3:00 PM onwards. Early check-in may be available upon request but is subject to availability.

3.2. Check-out: Check-out time is at 11:00 AM. Late check-out may incur additional charges and is subject to availability.

4. Accommodation Rules

4.1. Occupancy: The number of guests staying in the accommodation must not exceed the maximum occupancy specified for the chosen accommodation.

4.2. Age Requirement: Guests must be at least 18 years old to book accommodation with DokoHomes.

4.3. Smoking and Substance Use: Smoking and the use of illegal substances are strictly prohibited within our accommodation. Smoking is only permitted in designated outdoor areas, if available.

4.4. Pets: Unless otherwise specified, pets are not allowed on our premises.

4.5. Noise and Disturbances: Please be considerate of other guests and neighbors. Excessive noise and disturbances are not allowed, especially during quiet hours.

5. Damages and Liabilities

5.1. Property Damage: Guests are responsible for any damages caused to the accommodation or its contents during their stay. Damages will be charged to the credit/debit card used for the booking.

5.2. Personal Belongings: Doko Homes is not liable for any loss, theft, or damage to guests’ personal belongings during their stay.

6. Cancellations and Refunds

6.1. Cancellation Policy: Our cancellation policy varies depending on the rate and length of stay. Please refer to your booking confirmation for details.

6.2. Refunds: Refunds, if applicable, will be processed according to our cancellation policy.

7. Guest Responsibilities

7.1. Compliance: Guests must comply with all applicable laws and regulations during their stay.

7.2. Care of Accommodation: Guests are expected to maintain the accommodation in a clean and tidy manner throughout their stay.

8. Right to Refuse Service

DokoHomes reserves the right to refuse accommodation or service to any guest who violates our Terms of Service or behaves in a manner that disturbs the peace and safety of other guests and staff.

9. Changes to Terms of Service

Doko Homes may update these Terms from time to time. Any changes will be effective immediately upon posting on our website.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By booking a stay with Doko Homes Service Accommodation, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing DokoHomes, and we hope you have a pleasant and enjoyable stay with us!